Emoji House

Designing with the client, not for them

Designing with the client, not for them

At Reddog, we have built our practice around a simple philosophy: that the best thing an architect can do for a client isn’t always to have the loudest design opinion in the room. Sometimes it is more important to be the most attentive person in the room. We believe it is important to listen, to ask questions, and to resist the urge to impose a solution before the problem is properly understood.

We call it walking beside the client. It is less a methodology than a disposition. It is our way of approaching every project so that the client’s goals get put ahead of our own design ambitions.

Client Advocate

The architecture profession has a long tradition of the visionary architect where a singular creative voice designs a building that announces itself as a statement. While there can be real value in that tradition, it doesn’t suit every client or every project. Many of our clients come to us not because they want to be told what their building should look like, but because they want someone who will genuinely help them figure out what they need. That is a subtly different relationship and it requires a different kind of approach.

Being an advocate for a client means being curious about their world before being creative about design. It means understanding the pressures they are navigating. What things exist as constraints that aren’t in the brief but shape everything? Who are the stakeholders they are accountable to?

One of the greatest challenges in taking a client-centric approach is balancing creative vision with client expectations. There can be a tension between the client’s direction and the recommendations for excellent design. We have found the best way to navigate this tension is through discussions with the client to understand what is driving their directions and then using tools like mood boards, sketches and precedent images to help clarify the design.

CASE STUDY – Cannon Hill Anglican College

Our work with Cannon Hill Anglican College is a great example. When we worked with the College school, the buildings were only part of what was being delivered. CHAC, like most schools needed to manage the sometimes-competing interests of parents, teachers, students, and governing body. All of whom had their own set of expectations. In this case, our role wasn’t just to design a good building, it was to help our client navigate a complex process and arrive at an outcome that works for all the stakeholders. That required listening first and designing second.

CHAC Administration and Wellness

Attentive from the Start

The tendency in architecture is to arrive with answers. Clients often expect it, and architects often oblige. But the costliest mistakes in our industry tend to happen early, when assumptions go unchallenged and the brief is accepted at face value rather than interrogated.

We have learned that the most valuable thing we can do in the early stages of a project is to ask questions and then ask more questions. What does success actually look like for this client? What are they worried about that they haven’t said out loud? What might change between now and completion that we should be designing for?

Active listening reveals more than what’s explicitly stated. A client might ask for “open, airy spaces,” but what they are really seeking could be a sense of freedom, or calm, or connection to the outdoors. Reading between the lines and actively listening to their answers can give us insight into what will make the design work for the client.

Clients’ needs can evolve over the course of a project, and we have found that it is important to stay agile enough to adapt without losing design integrity.

The clients who have stayed with us over the years (and many have, project after project) often tell us that it is this consistency that they value most. Not just good design, but the feeling of being genuinely looked after.

Sunday Street sketch
chapel hill sketch

Design that  serves

None of this means we approach design timidly. We are deeply passionate about architecture, and we push hard to find the best possible response to every brief. But we recognise that our design ideas need to evolve when something more right for the client emerges.

The best projects we have been involved in have come from genuine collaboration. Projects where our ideas have been tested and refined by the client’s knowledge of their own context, and where the client has been inspired and challenged by our knowledge of design. Neither of us gets there alone.

At its heart, architecture is about designing for people. Buildings may be celebrated for their beauty or technical brilliance, but the most enduring designs are those that respond thoughtfully to the needs and aspirations of their users. Understanding those needs is a fundamental part of the practice, requiring empathy, active listening, and the ability to translate human desires into built form.

That exchange is what we find most satisfying about the work. Not the finished building as an object, but the process of getting there together and the relationships that outlast the project.


Emoji House

Designing with the neighbourhood in mind

Designing with the Neighbourhood in Mind

Every project begins with a discussion with our clients as we seek to understand what they want. They describe the spaces they would like and the feeling that they are after. We discuss their plans for now and their future plans for the building too. Almost always at some point the conversation turns to the street and the local neighbourhood. 

Clients will comment on how much they enjoy the park at the end of the block they walk through every morning. How much they enjoy chatting over the fence with their neighbours and how familiar they are with the sounds of the neighbourhood. Our commercial clients may comment on the established lunch spots their staff love or the sense of a precinct that has its own identity and energy but the sentiment remains the same. Whether the project is a home or a place of business, clients are rarely just describing a street. They are talking about why they chose the place.

Context isn't a constraint. It is a starting point

Often the temptation is to think about the site as a series of problems to overcome in pursuit of the end goal. Is it a narrow lot? Is the orientation awkward? But framing the design choices like that can be limiting.

Every site we work on is part of a broader neighbourhood. The history of the neighbourhood shows up through the fences and planting and the way current and previous owners have used their street and the surrounding areas. For us, the building forms part of that neighbourhood’s narrative. It is about just blending into the surrounds but it is about choosing elements that matter. It could be choosing a material palette that responds to the neighbourhood. It could be more deliberate choices such as orientating the home towards a nearby park or opening the front of the business to invite conversations from the community. When a building fights against its context, it can feel like the building is out of place or even be jarring.

Masterplan examples

Suburbs and neighbourhoods have a specific character

Working as architects for 25 years means we appreciate what has changed and what has stayed the same over that time. Brisbane has changed significantly is that time. Trends in design have come and gone. However, there are some constants that always need to be recognised and considered.

The benefits of passive design are always important. Managing the amount of sun a building receives (whether to achieve cooling or heating) as well as considering access to views and cooling breezes are all part of the process. Site location and orientation are factors that are considered at very beginning of the design process, to ensure that the building effectively responds to its unique site and context.

The relationship between indoors and outdoors is important too. Brisbane homes have always negotiated the threshold between interior and exterior using the verandah and the covered outdoor room as traditional options. We can live outside for most of the year and that shapes the design choices. Additionally, many of our neighbourhoods have parks and green spaces. The creek corridors, lookouts and reserves form part of the surrounds. Designing with these spaces in mind, can mean the difference between a building that sits apart from its neighbourhood and one that builds a relationship with the surrounding the green space.

Emoji House

The street is a public asset, even when you’re designing a private home or place of business

Something that is not often acknowledged is the responsibility a building has to its street and surrounding neighbourhood. Whilst the building may be a private dwelling or a commercial premises, it is also part of the narrative of the neighbourhood. People walk and drive past every day, experiencing the building regardless of whether they are invited in or not.

This doesn’t mean that every building needs to be open or transparent. Privacy is important, and for many commercial clients, so is security and brand control. However, we find that where the design balances these needs with a genuine generosity toward the street, we can achieve an outcome that exceeds expectations.

Some of the design choices include planting that contributes to the neighbourhood canopy, and a fence line or boundary treatment that doesn’t feel hostile. For commercial projects, this might mean a façade that is active and engaging at street level, even where the interior needs to remain private. Additionally, material choices matter for every project type. Materials that age well and add something to the block are valuable design choices whether the building is a family home, a boutique retail space, or a professional office.

The balance between privacy and neighbourhood is an important conversation to have with all clients, and one that often unlocks design possibilities they hadn’t previously considered.

Evans Road Heritage

What context-led design actually looks like in practice

In practice, designing with the neighbourhood in mind means considering the site as a whole well before any drawings are begun. This is often part of the masterplanning exercise. It means understanding the history and the narrative of the neighbourhood. It means understanding where the noise comes from and where the light falls in summer and winter.

As part of the collaboration with clients, it means understanding not just what they want inside their building, but also how they want it to feel to approach and arrive. For residential clients, that might be the sense of calm or warmth that greets them at the end of a working day. For commercial clients, it is the impression made on staff arriving each morning, on customers approaching for the first time, or on the broader community passing by. What does the building communicate before anyone has stepped inside? Does it feel like it belongs here, or like it has been dropped onto the site without introduction?

These are important questions for any project type, and they help to separate a building that could be anywhere from a building that can only be in this neighbourhood.

T House

CHAC Administration and Wellness

Drawing inspiration from the colours of the surrounds

CHAC Administration and Wellness
Drawing inspiration from the colours of the surrounds

In designing the Administration and Wellness Centre at CHAC, colour was considered as a fundamental part of the architectural language. The internal palette is structured around three guiding elements – earth, canopy and sky – creating a clear narrative across the building’s levels.

The upper floor draws on the tones of the sky, with lighter blues and warm golden hues suggesting sunrise and sunset above the tree line. Below, soft greens reference the canopy and its connection to filtered light, establishing a calm and restorative environment. At ground level, warm, earthy tones anchor the building, symbolising a sense of protection and guardianship for students as they enter.

These finishes extend consistently across walls, floors and ceilings, as well as fixed joinery and loose furniture, ensuring the colour story is experienced as a cohesive whole throughout the centre.


Stuart Street Bulimba

Townhouse design shaped by landscape

Stuart Street Bulimba

The new Townhouses in Stuart Street are designed to be a imulti-residential development shaped by its landscape and neighbourhood context.

The design prioritises green space across the site, establishing a strong relationship between private courtyards and shared planting. Living areas are oriented towards the park opposite, capturing a generous green outlook and reinforcing a sense of amenity.


The Shoreline Headland Terraces

Rethinking Multi-Residential Design

Rethinking Multi-Residential Design

As cities grow and communities evolve, the demand for housing becomes increasingly complex. As architects we are challenged not just to design homes that respond to a variety of social, economic, and cultural needs. From high-rise apartments in dense urban centres to low-rise townhouses in suburban streets, from affordable housing to social housing, and from specialised retirement living to flexible family homes. Each typology carries its own set of design considerations and opportunities.

As architects, in responding to this variety of housing needs we think beyond individual units and consider the broader urban context. A well-designed housing project can foster social connection, reduce isolation, and contribute to a resilient, inclusive community. The materials chosen, the orientation of buildings, and the way spaces are shared all shape how residents experience their home.

smallman hi res

High-Rise Apartments

High-rise apartments provide an efficient solution for growing cities, enabling more people to live close to work, transport, and services. For architects, the challenge is to ensure that density does not compromise liveability. Thoughtful design can create a sense of community through shared amenities, green spaces, and natural light while maintaining privacy and comfort for residents.

Townhouses

Townhouses offer a middle ground between apartments and detached homes, often appealing to families and households seeking space, outdoor areas, and connection to the street. Designing townhouses requires careful attention to orientation, solar access, and privacy, as well as integrating landscaping and shared spaces that encourage social interaction.

Affordable and Social Housing

Affordable and social housing demand a sensitive, people-focused approach. Architects must balance cost efficiency with quality, ensuring that every home supports dignity, safety, and community well-being. This can include designing flexible layouts that adapt to different accessibility needs, various household sizes, incorporating communal spaces, and creating buildings that blend seamlessly into existing neighbourhoods rather than feeling institutional.

Aged-Care and Senior Living

Aged care and senior living accommodation should serve as a sanctuary, thoughtfully designed to cater to the diverse needs of its residents and the broader community. It should foster a sense of home, where people care for one another, and can be part of their community. These spaces should be designed with adaptability and flexibility in mind, ensuring that residents can lead rich, fulfilling lives as they age and their care needs evolve.

Rawlinson Street

Case Study - High-Rise Apartments

High-rise apartments are pivotal in accommodating growing urban populations. They offer efficient land use, proximity to amenities, and the potential for stunning vistas. However, designing these structures requires a balance between density and liveability. Rawlinson Street exemplifies this balance. Situated in Murrarie, Brisbane, the challenge was to design high density housing without overpowering the low density surrounding. Voids are carved from the form to the street, ensuring that the building simultaneously provides daylight deep within the floor plan and breaks down the scale of its elevation. The building steps down to the rear of the site, reducing overshadowing and the bulk of the building as it addresses its residential neighbours

Bangalow Townhouses

Bangalow Townhouses

Case Study - Townhouses

Bangalow Townhouses is a development that thoughtfully responds to its unique context. Situated in the heart of Bangalow, NSW, the project draws inspiration from the region’s rich history and natural surroundings. The design incorporates elements that reflect the area’s character, creating a sense of place that resonates with residents and visitors alike.

The townhouses are designed to blend seamlessly into the existing streetscape, respecting the scale and rhythm of the surrounding architecture. Materials and forms are carefully selected to complement the local vernacular, ensuring that the development enhances rather than disrupts the community fabric.

Holberton Street

Case Study - Social Housing

Holberton Street in Zillmere has been designed as new public housing for small families. The project is carefully aligned with the Queensland Government’s Social Housing Design Guideline, ensuring that is delivers not only functionality but also comfort, adaptability and long-term community benefit.

Headland Terraces

Case Study - Aged Care and Senior Living

Aged care and senior living require a design approach that balances independence, community, and support. At Headland Terraces, we explored how architecture can enhance quality of life for retirees while responding sensitively to its coastal setting. The project provides independent living apartments designed with accessibility, safety, and comfort in mind, while also fostering social connection through shared spaces and landscaped terraces. By integrating natural light, cross-ventilation, and generous balconies, the design supports both physical wellbeing and a sense of belonging, demonstrating how senior living environments can be uplifting, dignified, and deeply connected to place.


Mason Warehouse

Why use an Architect for Contract Administration?

Why use an Architect for Contract Administration?

Contract administration is the part of the process where we help manage and oversee the build, making sure everything is progressing as planned and staying true to the design. At Reddog, we’re experienced in this phase and can be by your side throughout the entire construction journey—coordinating with consultants, suppliers, and trades to help bring your vision to life.

Having an Architect involved in this stage means you can feel confident knowing your project is in good hands—right through to the finish line.

Here a six reasons why using an architect for contract administration can be a big help:

Mason Warehouse

Protects Your Interests

An architect acts as an independent advisor between you (the client) and the contractor. They help ensure the work is built to the agreed plans, standards, and contract terms, not just what’s quickest or cheapest for the builder.

Keeps the Project on Track

An architect acts as an independent advisor between you (the client) and the contractor. They help ensure the work is built to the agreed plans, standards, and contract terms, not just what’s quickest or cheapest for the builder.

Contractual Clarity

Most standard building contracts are written with the assumption that an architect (or contract administrator) will manage them. They understand the rules, timelines, and obligations—and make sure everyone plays fair.

Problem Solver on Site

If there are errors, design clashes, or unexpected issues, the architect can:

  • Issue instructions quickly
  • Clarify drawings
  • Negotiate solutions -  Without a contract administrator, disputes can drag out, cost more, and damage relationships.

Quality Assurance

You want what you paid for. The architect:

  • Reviews work for compliance
  • Ensures details are built correctly
  • Flags poor workmanship

You might not catch these issues yourself—and by the time they’re visible, it could be costly to fix.

Clear Communication Channel

Instead of chasing the builder for updates or interpreting techy jargon, you can rely on the architect to:

  • Interpret drawings for the contractor
  • Translate construction progress for you
  • Keep everyone aligned.

Find out what to expect at every stage of your project

Whether you’re dreaming of building a brand new home or extending your current one or planning a commercial development, we are here to guide and support you throughout the entire journey. At Reddog, we believe in working closely with you—offering a process that’s tailored to fit the size, scope, and unique needs of your project.

How we work together

Ready to get started?

Book a pre-design consultation

Please either email us or call us on (07) 3252 8912 to book your pre-design consultation.

Contact Us

Designing with landscape in mind, an example

Designing with Landscape in Mind - A Case Study

Retrofitting the old Dunwich High School into Minjerribah Ganaba was about more than just design—it was about representing and empowering all Quandamooka people. This space for QYAC (Quandamooka Yoolooburrabee Aboriginal Corporation) supports their mission to enhance education, cultural recognition, and respect for Quandamooka custodianship.

Guided by the surrounding landscape, every design decision reflects a deep connection to the surroundings. From framing breathtaking views to integrating natural materials and outdoor spaces, our goal was to create a place that feels effortless, inviting, and timeless.

When design and nature work together, something truly special happens.


CHAC D Block

Designing with landscape in mind

Designing with Landscape in Mind

Thinking about the landscape when designing a building is really important for creating spaces that feel connected, look great, and work well with nature. When architecture blends with its surroundings, it not only looks better but also helps protect the environment by keeping natural features like trees, streams, and wildlife intact. It can also make buildings more energy-efficient by taking advantage of sunlight, shade, and wind. Plus, working with the landscape can help manage things like rainwater and erosion. Overall. it’s about creating places that fit natural into their environment and feel good to be in. 

Factors to include a project successfully integrates with the surrounding landscape include:

CHAC D Block

Topography and Natural Features

A study the natural contours of the land determines how the design can work with slopes, elevations, and flat areas rather than against them. Additionally identifying and preserving important elements like tress, rocks, water bodies, and vegetation to maintain the site’s natural character and biodiversity.

Climate and Orientation

Consideration of the local climate – the sub-tropical climate of Brisbane for example –  is essential. In addition, orienting the building to take advantage of natural light, wind patterns, and shading is important in improving energy efficiency and comfort.

Read More: Passive Design

Views and Sightlines

Maximising scenic views and creating visual connections between indoor and outdoor spaces helps to enhance the experience of the surroundings.

Case Study: The Deck, The Gap

Drainage and Water Management

Designing projects to work with the site’s natural water flow aims to prevent erosion, flooding, and waterlogging while also promoting water conservation.

Read More: Resilient Design

Sustainability

Choosing to  use materials and construction techniques that complement the environment and reduce the ecological footprint – recycling materials where possible – all contribute to integrating the project and the landscape.

Community and Cultural Context

Giving consideration to the cultural significance of the site and how the design fits into the broader social and historical context of the area helps ensure the project works with – and not against – the local landscape.

Case Study: Minjerribah Ganaba

The design of the Emoji House centres on creating a home that feels connected to its surroundings—both in layout and atmosphere. From the outset, the focus on passive design principles helped to shape a comfortable living environment that works with the natural conditions of the site. Large openings and thoughtful orientation allow natural breezes to flow through the home and bring in soft, filtered light. Internal spaces are intentionally linked to the outdoors, encouraging a sense of openness and daily connection to nature. This approach reduces the need for artificial cooling and lighting while enhancing the overall liveability of the house.

In designing CHAC D Block and working with the CHAC Master Plan, we actively considered and worked with the natural environment. Existing trees were thoughtfully incorporated into the design, showcasing how sustainability and creativity go hand-in-hand.

The Stage 2 additions for NA House expanded on the living areas of the house, giving the owners additional living and entertainment areas. The under-croft space has multiple purposes, remaining flexible in design, giving the owners the opportunity to benefit from increased living areas that might have otherwise remained unused because of flood risks.  Careful design and the use of low maintenance, authentic materials was particularly important for these spaces. Through deliberate design choices, the overall result for NA House is a resilient, sustainable home. This achieved the goals of engaging physically and visually with the backyard whilst respecting the need for the spaces to be flood resilient. 

Sustainability at Reddog

Sustainability at Reddog

The Shoreline Headland Terraces

Designing for aged care and senior living

Designing for an ageing population

Aged Care and Senior Living

Given the growing needs of our ageing population, it is essential to provide aged-care accommodations for those in our community – both for those who can continue to live independently and for those who need differing levels of assistance. These spaces should be designed with adaptability and flexibility in mind, ensuring that residents can lead rich, fulfilling lives as they age and their care needs evolve.

Aged care accommodation should serve as a sanctuary, thoughtfully designed to cater to the diverse needs of its residents and the broader community. It should foster a sense of home, where people care for one another, nurture their community, and honor the land. By prioritizing the resident experience, these spaces can create meaningful connections to the natural environment and the land, enriching the lives of those who call it home.

In addition to basing designs on fundamental architectural principles, when designing for aged care and senior living elements such as providing opportunities for residents to create meaningful connections, actively creating opportunities for promoting wellness and recognising the importance of a sense of individual and community identity need to be considered.

The Shoreline Headland Terraces
Aged care Meaningful Connections pillar

Comforting familiarity and connection to the comings and goings. Being part of community activities; strengthening relationships.

Aged care Wellbeing pillar

An overall sense of wellbeing. A sense of belonging supporting emotional health. Practical help when needed. Participation in activities.

Aged care Identity pillar

Independence where appropriate. A sense of individual and community identity.


Situated in the heart of Coffs Harbour, The Shoreline is a state-of-the-art retirement community. Facilities for residents include a swimming pool, café, bowling green, community garden and barbeque facilities.

Saltwater Apartments are independent living residences, from one, two, two plus study, three plus study to four bedroom independent apartments.

Headland Terraces apartments and Villas 1- 5 were completed in 2023. Construction of the Watermark apartments and Villas 6-12 are continuing into 2024 and are due for completion in 2025.

The Shoreline
The Shoreline

The Shoreline Residential Care Facility (RCF) provides a comfortable senior living environment for residents needing tailored care and attention. The RCF was designed to create a sense of home.

Sonder

In designing Sonder, we considered the dilemma of providing accommodation for many residents (100 residents) in a way that is considerate of the ‘small household model’ of 15 or fewer people living together in dwellings or clusters.

The hero of the site is the landscape, the architecture blending in by being based around simple elements of materiality, with the four buildings possessing their own identity:

  • Tree/batten house – eucalypt brick base
  • Brick house – sandy brick base
  • Earth house – brown brick base
  • Weatherboard house – white brick base

The four ‘houses’ whilst grounded by brick bases will be porous at ground level, with awnings and colonnades to the edges. Porosity is further enhanced with interior landscaping creating a seamless transition from inside to out.

sonder section

This 14-unit multi-residential apartments are a boutique set of contemporary Specialist Disability Accommodation apartments designed with independence, safety and accessibility top of mind with high quality accessible fittings to support people living with high physical support needs.

The layers of operable and fixed screens add movement to the building façade and provide the opportunity for social engagement with the street whilst maintaining privacy for the residents.

Find out more

Our ProjectsOur Team

DAYBORO KINDERGARTEN

Spaces for Children – Kindy and Childcare Centres

Designing Spaces for Children

Kindergartens and Childcare Centres

Whether you are planning to open a new childcare centre or a kindergarten or looking at renovating existing spaces there are a number of concepts that are worth keeping in mind.

Creating an environment that sparks a child’s interest goes a long way towards encouraging their learning; inviting them to discover and explore as they play.

In our experience, in designing a kindergarten or a childcare centre, there are a number of ideas that help encourage and motivate learning experiences for everyone in that space. (Whilst different technical parameters apply for childcare centres compared to kindergartens, the same general design principles apply).

Contrast, texture and colour

Incorporating contrast and texture into the childcare environment provides the children with different tactile experiences. They are encouraged to explore ideas of shapes, and the ideas of big and small, high and low. Whilst it can be tempting to use colours that “kids” like, these spaces are used by children, carers and educators. Like a home, these are spaces for all ages and shouldn’t exclude anyone.

Volume and scale

Other design factors to consider include building in a change of volume and scale. Low height/child eye level windows can be contrasted with different ceiling heights; creating spaces that are cosy or expansive giving children an opportunity to be active and boisterous or retreat.

Acoustics and lighting

Acoustic design is also important. Using absorptive materials at a high level helps moderate noise. An ability to hear and mitigate sensory overload is important for learning.

Equally important is making sure children get plenty of access to natural light; an important factor for their emotional regulation and bio-rhythms. Whilst optimal orientation can sometimes be difficult to achieve, skylights can help. Ideally tuneable and dimmable LED lighting which replicates outdoor conditions is used when needed.

Practical considerations

Practical considerations include the use of resilient but natural finishes (eg timber, tile, marmoleum) for the areas children are constantly touching. These surfaces are wipeable and help with keeping areas hygienic.

Dayboro Kindergarten

In designing Dayboro Kindergarten, warm, natural materials such as plywood and marmoleum provided the interior with a similar hospitable and domestic atmosphere. The fresh, lively colour palette was designed to appeal to the children. Contrasting the smooth, bright materials such as laminate and marmoleum against the natural textures of plywood and concrete resulted in an environment that offers the children visual interest managing to be both playful and completely functional.

DAYBORO KINDERGARTEN
Mango Hill Village childcare centre

Mango Hill Village Childcare Centre

For the Mango Hill Childcare Centre, each of the indoor spaces is intended to be varied, with the size, scale and colour palette of each indoor space responding to each respective age group. Muted tones in indoor spaces for babies contrasts with the more vibrant palette used in spaces occupied by older children. Opening on to the piazza and surrounding outdoor play areas, natural light fills the indoor spaces and enhances the connection of inside to outside.

Education Architecture at Reddog

Public and Education architecture

Privacy Preference Center